How Usage Credits Work
Understand how monthly included credits work, how you can spend them across various built-in services, and how to view updated fees.
All plans include FREE credits per month that you can spend in various ways. The amount of credits in your account depends on your plan, so please be sure to take credits provided into consideration when you are choosing your plan. How many credits you need a month will depend on how many contacts you have and how you use your credits. You can spend your credits on a combination of texting, emailing, calling, verifications, AI, phone numbers and A2P 10DLC registration.
Because you can use the credits for any, or all, of the services at any time you wish, it's impossible to say exactly how many texts or emails you will have available in any given month, as the credits are spread out based on how you use them on the various available built-in services that require credits as explained above.
In order to keep subscription prices lower for subscribers, we give you the flexibility to add more credits any time you need them vs. charging for a package of credits that you may never use.
Free credits are loaded into your account every 30 days, per your plan. If you exhaust the credits before the end of the 30 days, you can easily add more credits to your account via the billing section in your dashboard, at which time your credit card on file will be charged for only those credits you add. You will only be debited for what you use and any credits you add to your account will always roll-over if not used up during that month. Please note, however, that free credits do not rollover if unused after 30 days.
Review the Overview of Credits for the various services that include small fees. To see the most updated cost of these fees click the button below.
Overview of how you can use the credits
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